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Ellen Phillips Shocked, Appalled, and Dismayed! How to Write Letters of Complaint That Get Results
How to get the best of shoddy shops, crooked car-dealerships, and heartless HMOs--without having to hire an attorney. The Miss Manners of the consumer kvetch shows readers how to go postal, with complaint letters designed to melt the...
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Norman A. P. Govoni Dictionary of Marketing Communications
The Dictionary of Marketing Communications contains over 4,000 entries, including key terms and concepts in the promotion aspect of marketing with coverage of advertising, sales promotion, public relations, direct marketing, personal...
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Leila Kallel, B. Naudts, A. Rogers, G. Rozenberg, T. Back, A.E. Eiben, J.N. Kok, H.P. Spaink, Bart Naudts, Alex Rogers Theoretical Aspects of Evolutionary Computing
This book is the first in the field to provide extensive, entry level tutorials to the theory of Evolutionary Computing, covering the main approaches to understanding the dynamics of Evolutionary Algorithms. It combines this with recent, previously...
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Ralph T. Reilly A Study in Ecommerce Human Centered Technologies Design
This important work provides the reader with a comprehensive understanding of the fundamentals of human-computer interface design methodologies. The definitive manual on human-centered technologies, utilizing both past and current research of...
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Vandalay Group Words@Work: Individual User CD-ROM
Words@Work, individual user CD-ROM, connects the learner to the skills they need to succeed as a communicator and a contributor in today's workplace. Interactive graphics and workplace simulations reinforce essential grammar, workplace writing, and...
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Виртуальные открытки
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