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Career Solutions Training Group, Doris D. Humphrey, Jane F. Galli, Career Solutions Training Group Quick Skills: Attitude & Self-Esteem: Learner Guide
This book enhances the opportunity for career success by targeting fundamental skills needed in today's workplace. Covering topics such as changing a bad attitude, building relationships, and seeing oneself as others see them, Attitude and...
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Stephen Coscia Tele-Stress - Relief For Call Center Stress Syndrome
Surveys indicate that 98 percent of call-center employees receive at least one stressful call each day. Irate customers are the leading cause of tele-stress. The author explains what it is, how it affects the body, and how to overcome it with...
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Rebecca Morales, Frank Bonilla Latinos in a Changing U.S. Economy: Comparative Perspectives on Growing Inequality (Sage Series on Race and Ethnic Relations, Vol 7)
The contributors identify the increasing differences in income and social status between rich and poor, Anglos and Latinos, men and women, immigrant and native born, and suggest policy options that will reverse the growth of social inequality....
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Mike Davis Prisoners of the American Dream: Politics and Economy in the History of the US Working Class
Mike Davis's brilliant exegesis attempts to answer the question: Why has the world's most industrially advanced nation never spawned a mass party of the working class?...
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Lester R. Brown, Janet Larsen, Bernie Fischlowitz-Roberts, Earth Policy Institute The Earth Policy Reader
In The Earth Policy Reader , award-winning environmental analyst Lester R. Brown and his colleagues chart progress in building the eco-economy, an economy that is compatible with the earth's ecosystem. Brown explains, for example, why...
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