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Louis H. Janda, Louis Janda Career Tests: 25 Revealing Self-Tests to Help You Find and Succeed at the Perfect Career
Finding the right career is one of the most important decisions you'll ever make. And taking the tests in this book can be an important first step toward reaching your goals. Tests designed to help job-seekers make career choices have...
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James B. Weitzul Evaluating Interpersonal Skills in the Job Interview
Positions requiring a great deal of human interaction, such as sales, middle- and executive-staff level, and general management, demand a defined set of skills, and yet little or no documentation exists to assist the interviewer in the evaluation...
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John McKean, John McKean Customers Are People: The Human Touch
"McKean’s compelling book reveals how companies must compete for customers as ‘people’ in this new customer era and why shareholders will suffer if they falter." Horst H. Schulze, Founding President, Ritz-Carlton Hotel Company...
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William Beaver Overseas Americans: The Essential Guide to Living and Working Abroad
Overseas Americans is the essential handbook for U.S. citizens living or working abroad. It contains vital information and actual documents from all the government agencies that you as an expatriate will have to deal with, including the IRS, State...
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Don E. Schultz, Beth E. Barnes Strategic Brand Communication Campaigns
In the marketplace of the 21st century, the critical form of customer communication will be broader than advertising and promotional messages. Customers have relationships with the brand, combining all the forms of communication that give meaning to...
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