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Sue Barlow Sense and Respond : The Journey to Customer Purpose
Book Description The authors argue that lean production should be driven by the desire to achieve optimal customer service by sensing and responding to the customer. The customer is at the center of the process and the organization needs to...
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Helene Curtis The Unsung Sixties
Book DescriptionThis work captures the rapid growth of social organizations in 1960s England, vividly detailing what if felt like to be there at the beginning of a social organization and the dire political and economic circumstances that prompted...
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Les Duncan They Made You the Boss, Now What? : A Practical Guide for New Leaders
Book DescriptionCongratulations! You have been promoted and you are about to become a leader! But you have no leadership experience and no formal leadership training. What should you do? How do you behave? If you are lucky, you worked for a great...
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Dwayne Nelson Lightning Crashes
Jacob Dell is an ordinary man who loves his family, and has an overall good life. But in a tragic accident, he no longer finds himself to be among the living. Transported to a new world, where there aren't such things as time, or emotions; Jacob is...
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Greg Bear Sleepside : The Collected Fantasies of Greg Bear
Greg Bear has been called the "best working writer of science fiction" by The Ultimate Encyclopedia of Science Fiction. He has been awarded two Hugo and four Nebula Awards, and holds the distinction of being one of two authors to win a Nebula in...
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